Warranty Information

Please check the warranty type listed on the product page. Coverage and service are subject to the manufacturer's warranty terms.

Local Warranty

Valid at authorized service centers in Egypt and internationally, subject to the manufacturer's terms and service availability. Contact an authorized service center with your proof of purchase to confirm coverage and arrange service.

International Warranty

Valid only outside Egypt, subject to the manufacturer's terms. Any service or repair in Egypt is at the manufacturer's sole discretion. The manufacturer determines whether service is available and what charges apply. Any inspection or repair costs in Egypt are paid by the customer.

TDRA (UAE Warranty)

Warranty service is provided in the UAE, subject to the manufacturer's UAE warranty terms. The customer must arrange to send the product to the UAE and is responsible for shipping to and from the UAE and any applicable inspection or repair costs.

AirPods Warranty

AirPods include a full one-year Apple warranty from the purchase date, subject to Apple's warranty terms.

If the warranty expiry date shown by Apple is less than one year from your purchase date, email info@incredideals.co with your AirPods serial number, order number, and invoice. We will coordinate with Apple to update your warranty information within 3–5 days of receiving your email.

Accessories Warranty

Screen protectors: No warranty.

Nomad, Benks, Torras, and Spigen: Accessories from these brands, excluding screen protectors, include a one-year manufacturer warranty, subject to the manufacturer's terms. Submit warranty claims directly to the manufacturer and copy info@incredideals.co on your email.